Privacy Policy

Your privacy matters to us. At CargoZeno, we are committed to protecting the personal information of our customers and website visitors while providing secure and reliable logistics services.

1. Information We Collect

When you use CargoZeno services, we may collect the following types of information:

Personal identification information (Name, Email, Phone Number, Company Name).
Shipping information (Pickup and Delivery addresses, Package details, Payment information).
Usage information (Pages visited, Forms submitted, Tracking numbers used).
Technical information (IP address, browser type, device information, location data).

2. How We Use Your Information

We use your information to provide and improve our services, including:

Processing shipments and delivering your packages accurately and on time.
Providing tracking updates and customer support.
Sending promotional offers and service announcements (with your consent).
Analyzing website usage to enhance our services and security.

3. Sharing Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

With third-party service providers for shipping, payment processing, or technical support.
When required by law or to protect CargoZeno’s legal rights.
With business partners who help us improve our services (with proper safeguards).

4. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience, improve website functionality, and analyze traffic. You can manage cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, update, or request deletion of your personal data.
Withdraw consent to receive marketing communications at any time.
Object to or restrict certain types of data processing.

7. Third-Party Links

Our website may include links to third-party websites. CargoZeno is not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us via our Contact Page.

Need Assistance?

Our customer support team is ready to help you with any privacy-related or logistics inquiries.